Uchumi Commercial Bank (UCB) Ltd started as an initiative of The Evangelical Lutheran Church in Tanzania Northern Diocese (ELCT-ND) following decision of the ELCT-ND 183 Executive Council meeting in 2002. On 16th September 2005 UCB was formally incorporated as a Company Limited by shares under the Companies Act. It was issued with a license to operate as a regional unit bank on 19th September 2005 by the Bank of Tanzania under the Banking and Financial Institutions Act; providing all normal commercial banking services in Northern Tanzania, principally in Kilimanjaro Region.
Its main focus is to work with organized grassroots economic groups that have hitherto been largely under-banked, principally individuals running small and medium enterprises (SMEs) in Northern Tanzania.
Our Core Values
Team Work
We respect one another and co-operate in our work.
Professionalism
We do our work competently and are committed.
Integrity
We are sincere, honest and dependable.
Caring
We are sincere, honest and dependable.
Our Strategic Business Plan
The Strategic Business Plan focuses on the four strategic pillars to excel in its vision and mission
Operational Efficiency and Sustainability
The bank will provide banking services efficiently by adopting cost optimization strategies to achieve a high level of productivity for sustainability and compliance.Customer Service Excellency
UCB will offer good customer service using competent and friendly staff and efficient processes that have a short turnaround time.Digital Transformation
The bank will improve technology capability that will offer digital banking solutions to increase our market share and drive financial customer base.Business Growth
UCB will grow its business by developing the capability to acquire more segments of the economy and achieve high returns to shareholders.VISION
To be a preferred provider of financial services.
MISSION
To provide efficient, affordable, and convenient banking services to individuals, SMEs and other entities using innovative technology
VALUES
Values are behaviors that all staff members working with UCB will need to demonstrate every day of delivering services to customers, stakeholders, and fellow employees. All employees need to understand the spirit and the letter of the values and live them to make UCB excel.
MOSHI
Moshi Brach
KARATU
Karatu Branch
SIHA
Sanya service center
HIMO
Himo Branch